
HOW TO ORDER
There are two ways to order prints:
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Online
On every gallery page there is an 'buy now' button.
This will add that item to your shopping basket. All
credit card details are securely transmitted.
You will receive a confirmation email of your order.
Once your print has been dispatched, we will email you
to advise that its en-route.
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By Post
You can order any print by post. Please send your payment
with your order. Generally orders are dispatched within
14 days upon receipt of payment. Our postal address
is at the bottom of this page.
Frequently asked questions (FAQ's)
How will my print be presented?
As standard all prints will be printed on 15"
x 10" Kodak professional photographic quality paper
at a professional lab. Prints are mounted in a museum conservation
quality white coloured mountboard with has a hand -cut 45
degree bevel mount. All prints are backed with a suitable
backing board. Mounted prints will measure 40cm x 50cm.
Larger sizes are available upon request.
What quality will my print be?
All the images shown on this site are at a very low
resolution, this is done for speed of download. Your final
print will be of superb quality printed on Kodak professional
photographic paper at a professional photographic lab.
Can I have my print in a different
size?
Yes, ask us for details before you place your order
as we can advise what would look best and on the costs.
Click here to contact us
Can I have my print on canvas?
Yes, please contact us beforehand to discuss sizes
and options.
How will you package my print?
All orders are well packaged and padded and should
arrive in perfect condition. All postage and packing costs
are quoted for shipment within the United Kingdom. Please
email us for postage costs outside the UK.
What are the postage and packing
costs?
All postage and packing costs are quoted at cost
price. Prints are packaged comprehensively to ensure they
arrive in perfect condition. A hardboard backing board is
used which is larger than the print to ensure the print
is not damaged if dropped during transit. For UK deliveries
we use ParcelForce's 48hour service and will advise you
by email when your print is due to be delivered.
Do you post outside the UK?
Yes, all prints will be suplied unmounted and rolled in a tube to ensure safe arrival without damage.
How can I pay?
We can take all major credit cards via our secure
server. You can post us cheques in UK sterling, UK postal
orders. Please make cheques payable to John Tisbury Photography.
Can I collect my order?
Yes arrangements can be made, please contact us before you
order to make the necessary arrangements.
Can you frame the prints I've
ordered?
We don't offer a framing service. However, we can
suggest picture framers who we have used in the past. Your
pictures are mounted to standard sizes so picture frames
can be bought off the shelf.
What if I don't like my print
upon receipt?
No problem, we are happy to exchange or give a full refund
for your print if you advise us in writing within 21 days
of receipt of your order that you are not satisfied with
your print. We will not pay for return postage and packing
and prints must be returned to us in the same condition
that they left us.
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